The Equine and Livestock Insurance Company Limited trading as www.pet-insurance.co.uk
Who we are
This website is operated by The Equine and Livestock Insurance Company Limited trading as www.pet-insurance.co.uk. When we refer to “we” “us” and “our” in this notice it means The Equine and Livestock Insurance Company Limited, www.pet-insurance.co.uk and Appointed Representatives.
When we say “you” and “your” in this notice, we mean anyone whose personal information we may collect, including:
- anyone seeking an insurance quote from us or whose details are provided during the quotation process
- policyholders and anyone named on or covered by the policy
- anyone who may benefit from or be directly involved in the policy or a claim, including claimants and witnesses
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of the referring website. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
- recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
- obtain information about your preferences and use of our website;
- keep track of the products and options you choose to allow to complete your purchases
- carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements; and
- make your online experience more efficient and enjoyable.
Types of cookies
Here are the types of cookies we use, what they’re used for and some examples of how we use them
These help you to carry out some essential functions on our sites, such as maintaining details of a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.
Strictly necessary cookies
These cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided.
|SERVERID||pet-insurance.co.uk||Checks which server is being accessed|
|wtm_visitor, wtm_cookie||pet-insurance.co.uk||Necessary for quote process|
These cookies collect information about how you use our website, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works.
|_ga, _gid, _dc_gtm_UA-3460654-1||Google Analytics|
These enable us to recognise repeat visitors to the site. By monitoring this information we're able to make improvements to our sites.
|fr, datr, sb||facebook.com|
We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (e.g. to enable you to quote and purchase our products).
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
How to contact us
If you wish to contact our Data Protection Officer, please send an email to [email protected] or write to The Data Protection Officer, www.pet-insurance.co.uk, Thorpe Underwood Hall, Ouseburn, York, YO26 9SS or call 01423 333483.
Do you need extra help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).
Changes to this policy
This policy was published and last updated on 23 November 2018.
We may change this policy from time to time, when we do we will inform you via a notification when you visit the website.