Read genuine reviews from www.pet-insurance.co.uk customers
When comparing pet insurance many shoppers wisely tend to research the provider especially by reading reviews. At www.pet-insurance.co.uk we ask all our customers to review the service that we provide. We are proud to say that the majority of our customers are very happy with our insurance services, however like any service, we do have unhappy customers. Rest assured that we do our best to resolve such situations directly with the customer within our guidelines.
Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our insurance services, please use the navigation to pick the relevant cover.
Compiled from:
188
Customer Reviews (last 12 months)
Product Rating (last 12 months)
Date
Customer Review
Reply from
www.pet-insurance.co.uk
www.pet-insurance.co.uk
Friday at 12:34 pm
Excellent
Wednesday at 8:58 am
Not able to view policy online ,information requested over the phone email information promised not sent had t o make another phone call very long wait for phone call to be answere terrible music while you wait and wait and wait
October 14 at 8:24 am
Easy and affordable
October 12 at 6:48 am
Really happy
October 3 at 7:21 am
Very helpful chap explained why my 3 policies had changed in price when up for renewal and went through all I needed to know for a new policy.
September 28 at 6:04 am
I adopted an older cat which many companies wouldn't insure pr wanted several hundred pound a year to do so. Pet-insurance insured him and at a very readonable cost
September 26 at 8:26 am
Little more expensive than I though it would be as being an existing member with 5 pets insured with them already - customer service was very good
September 23 at 10:28 am
Still haven't received any documents!!!
Thank you for your feedback.
We're sorry to hear about this; we can see policy documents were posted shortly after the policy was set up, in any event, we have put some in the post for you.
Best wishes
We're sorry to hear about this; we can see policy documents were posted shortly after the policy was set up, in any event, we have put some in the post for you.
Best wishes
September 22 at 12:45 pm
Easy to use site. Good cover for an affordable price
September 18 at 2:27 pm
Would but again
Had to wait awhile to get through !
Had to wait awhile to get through !
Thank you for your feedback.
We've been a bit busy recently so we appreciate your comments.
Best wishes
We've been a bit busy recently so we appreciate your comments.
Best wishes