Read genuine reviews from www.pet-insurance.co.uk customers
When comparing pet insurance many shoppers wisely tend to research the provider especially by reading reviews. At www.pet-insurance.co.uk we ask all our customers to review the service that we provide. We are proud to say that the majority of our customers are very happy with our insurance services, however like any service, we do have unhappy customers. Rest assured that we do our best to resolve such situations directly with the customer within our guidelines.
Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our insurance services, please use the navigation to pick the relevant cover.
Compiled from:
56
Customer Reviews (last 12 months)
Product Rating (last 12 months)
Date
Customer Review
Reply from
www.pet-insurance.co.uk
www.pet-insurance.co.uk
June 24 at 7:11 pm
Good cover for a competitive price. As with any insurance, the proof of the the pudding comes if you need to make a claim.
Hello!
Thanks for the positive feedback. Hopefully you don't need to claim, but if you do we're confident we can deliver a 5 star service :-)
pet-insurance
Thanks for the positive feedback. Hopefully you don't need to claim, but if you do we're confident we can deliver a 5 star service :-)
pet-insurance
June 22 at 1:02 pm
Could have a sales person who sounded more interested and informative.
Was led to believe a written quote would be sent but never heard any more
So went ahead with insurance on line without the reassurance I was seeking
Was led to believe a written quote would be sent but never heard any more
So went ahead with insurance on line without the reassurance I was seeking
Good morning,
We're terribly sorry to learn you've received a less than satisfactory service - we've passed on your feedback to the Company Trainers for investigation.
Would you like us to arrange a call to discuss the policy? We can answer any queries you may have.
You can reply to this comment with any response :-)
Kind regards
pet-insurance
We're terribly sorry to learn you've received a less than satisfactory service - we've passed on your feedback to the Company Trainers for investigation.
Would you like us to arrange a call to discuss the policy? We can answer any queries you may have.
You can reply to this comment with any response :-)
Kind regards
pet-insurance
June 22 at 9:04 am
Taking out insurance for our dog was fairly straightforward but, of course, we have not tried making a claim yet.
Thank you for your review and feedback, we really appreciate it!
We're confident we can deliver a 5 star service should you need to claim :-)
pet-insurance
We're confident we can deliver a 5 star service should you need to claim :-)
pet-insurance
June 20 at 9:15 am
Easy enough to do and very competitive, with good reviews. So far so good
Thank you for the 5 star feedback!
We really appreciate it!
pet-insurance
We really appreciate it!
pet-insurance
June 15 at 7:17 am
Patience and attention to detail
Thank you!
We really appreciate the 5 star feedback!
pet-insurance
We really appreciate the 5 star feedback!
pet-insurance
June 10 at 7:48 am
Renewed my insurance
It's great to see you're with us another year! Thanks for the 5 stars!
The Insurance Emporium
The Insurance Emporium
June 6 at 10:20 am
Have dealt with them before - excellent service
Good morning!
Thank you for your 5 star feedback! We really appreciate it!
pet-insurance
Thank you for your 5 star feedback! We really appreciate it!
pet-insurance
June 5 at 8:46 am
Really helpful and quick
Thank you for your 5 star feedback!
Much appreciated!
pet-insurance
Much appreciated!
pet-insurance
April 10 at 12:33 am
Easy to use quick system
Good morning!
Thank you for your 5 star feedback, it's great to see you've brought a furry friend to us!
pet-insurance
Thank you for your 5 star feedback, it's great to see you've brought a furry friend to us!
pet-insurance
April 9 at 10:31 am
Friendly, efficient staff to speak to rather than have to work out quote online by self & got a good deal on new dog cover as already have cat covered with you.
Good morning!
Thank you for your 5 star feedback, it's great to see you've brought another furry friend to us!
pet-insurance
Thank you for your 5 star feedback, it's great to see you've brought another furry friend to us!
pet-insurance