Read genuine reviews from www.pet-insurance.co.uk customers

When comparing pet insurance many shoppers wisely tend to research the provider especially by reading reviews. At www.pet-insurance.co.uk we ask all our customers to review the service that we provide. We are proud to say that the majority of our customers are very happy with our insurance services, however like any service, we do have unhappy customers. Rest assured that we do our best to resolve such situations directly with the customer within our guidelines.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our insurance services, please use the navigation to pick the relevant cover.

Compiled from:

98 Customer Reviews (last 12 months)

Product Rating (last 12 months)

Date

Rating

Customer Review

Reply from
www.pet-insurance.co.uk

Tuesday at 1:38 pm

Well having been with them for my previous dog I find them helpful and professional. I recommended them to friends who have all had a good experience

Thank you for this excellent review and feedback, it's great to hear that you'd recommend us to family and friends!

pet-insurance

June 7 at 8:20 am

Good experience with the company no problems, but pet insurance generally expensive nowadays along with vet fee's it's not cheap to keep pet's anymore

Hi,

Thanks for the brilliant 5 stars. We appreciate the general cost of pet ownership is increasing which is why we always try to ensure our premiums remain competitive within the market place. We're pleased to see you found the product for you.

pet-insurance

June 5 at 7:33 am

I have been using this insurance company for my pets for 8 years and have never had a bad experience with them. Their policy's are clear and well priced

Thank you for taking the time to leave this brilliant review and feedback, we're delighted to have been here for you over the past 8 years, we can't thank you enough!

pet-insurance

May 27 at 9:34 am

easy to get insurancen but got my date of birth wrong

Hello,

Thank you for your review and feedback, we're sorry to hear of the error with your date of birth! Can you please contact us at feedback@pet-insurance.co.uk if this needs resolving.

Kind regards

pet-insurance

May 26 at 3:29 pm

They helped me out when my dog was seriously injured and required an operation and after care. They paid out promptly.
When I insured my new dog, they gave me a good rate, of which I am thankful.

We're pleased we could be there for you when you needed us! Pet-Insurance.co.uk

May 24 at 10:28 am

easy to set up, covers what I needed.

Thank you, we're happy you found the process easy. E&L

May 6 at 12:00 pm

Very informative and helpful, thank you

No, thank you!

We can't ask for better than a 5 star review!

pet-insurance

May 3 at 12:55 pm

Very helpful customer service. Helped me to reduce premium, but it's still high.

Good afternoon,

Thank you for your review and feedback, we're pleased to read that our service has met with your approval but we're sorry to hear that the premium didn't quite meet your expectations.

We regularly review our premiums to ensure we remain competitive in the market place. All premiums undergo an annual review where they can go up, down or stay the same. Our recent pricing review has meant that some policies have seen an increase, however, these are still consistent with those offered by other providers.

Kind regards

pet-insurance

May 1 at 1:05 pm

Quick and easy to make a claim. Would recommend Pet Insurance as they were very helpful.

Hello!

What a great review and feedback! Thank you!

pet-insurance

April 29 at 4:54 pm

Simple signing up process.

Hello!

Thanks for the excellent feedback, glad you found the application process simple.

pet-insurance

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