It was fine

Recently took a new policy with pet-insurance because my previous one was so expensive. Normally these things are a headache. I was pleasantly surprised to find how quick and easy this was. Less than 5 minutes. Fraction of the price. Very efficient

It was complicated as I'm a new pet owner, taken over my sisters dog. But I guess they need to be insured.

Simple to use, ease of communication.. Very polite and helpful staff.

Taking out the policy was straight forward and good value. Hope its the same if I have to make a claim.

Very polite and efficient

Easy to set up. Really good fist year prices. Great customer service. I’ve had 3 policy’s fir about 5 years and one I’ve just set up. Claimed once on a policy a few years back and was straightforward. The only negative is they put the premium up a lot each year and you have to call them and ask for a better quote and they usually then only put it up by a fairly reasonable amount but once they did this for me by removing extras I hadn’t asked for like a charge for a discount on a travel agency I had ever even heard of and wouldn’t have used even if I did know I was paying for a discount. So do check that there aren’t any hidden extras you don’t want or need added to the policy. I would recommend them as over all been very good.

Fast internet responce and acceptance for pet cover.

EASY TO SUBSCRIBE

The price is reasonable. And the website was easy to use. I called to change the payment arrangement from 4 weekly to monthly as I like all my bills to be paid on the 1st of every month. Nothing was a problem to them that’s the way I like thins to be, nothing complicated.