Read genuine reviews from www.pet-insurance.co.uk customers

When comparing pet insurance many shoppers wisely tend to research the provider especially by reading reviews. At www.pet-insurance.co.uk we ask all our customers to review the service that we provide. We are proud to say that the majority of our customers are very happy with our insurance services, however like any service, we do have unhappy customers. Rest assured that we do our best to resolve such situations directly with the customer within our guidelines.

Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our insurance services, please use the navigation to pick the relevant cover.

Compiled from:

70 Customer Reviews (last 12 months)

Product Rating (last 12 months)

Date

Rating

Customer Review

Reply from
www.pet-insurance.co.uk

Sunday at 5:54 pm

Very helpful

Good morning,

Thank you for your positive review and feedback, we really appreciate it.

pet-insurance

November 29 at 3:12 pm

Very easy to find right insurance and at a good price. Website easy to follow

Good afternoon,

Thank you for your great review and feedback, we're pleased to have been able to help.

The Insurance Emporium

November 27 at 10:49 am

Prompt service with minimal fuss at a time of worry

Thank you for your brilliant 5 star feedback, we're pleased to have been able to make a difficult time a little easier.

pet-insurance

November 26 at 6:51 am

Excellent,easy to use, good service.

Good morning, thank you for your brilliant feedback!

It's much appreciated

pet-insurance

November 20 at 3:19 pm

The person I spoke to was extremely helpful and thorough. Thank you

Thank you for the excellent review!

We really appreciate you taking the time to leave your 5 stars!

pet-insurance

November 9 at 8:59 pm

First class service 5 star treament

Thank you!

We really appreciate your 5 star feedback!

pet-insurance

November 5 at 11:08 am

very good customer service

Good morning,

Thank you for your 5 stars! We always aim to provide the best customer service possible, it's great to see we delivered on this occasion :-)

pet-insurance

October 31 at 12:26 pm

Easy and good value

Thank you for your review and feedback, we're really pleased to welcome you to pet-insurance!

Kind regards

October 26 at 1:55 am

I was able to make the account for pet insurance easily thank you

Thank you for the brilliant review too!

pet-insurance

October 16 at 1:18 pm

My insurance wasn't paid by bank so it got cancelled. I was told I had been sent 3 emails to reactivate but never received these emails since my dog had been diagnosed with a heart murmur which now isn't covered. Also not received new paper work or tags

Good afternoon,

We're sorry that you feel this way, we understand that we communicated the unsuccessful payment by the preferred communication method without receiving contact to resume the cover. We do have a time constraint to abide to when administrating these policies and we can see that this had passed when you contacted us. We have popped a copy of both your documents in the post. Kind regards pet-insurance

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