Read genuine reviews from www.pet-insurance.co.uk customers
When comparing pet insurance many shoppers wisely tend to research the provider especially by reading reviews. At www.pet-insurance.co.uk we ask all our customers to review the service that we provide. We are proud to say that the majority of our customers are very happy with our insurance services, however like any service, we do have unhappy customers. Rest assured that we do our best to resolve such situations directly with the customer within our guidelines.
Please browse the reviews below which are unfiltered, genuine customer reviews via Feefo - an independent review service. If you would like to know more about our insurance services, please use the navigation to pick the relevant cover.
Compiled from:
83
Customer Reviews (last 12 months)
Product Rating (last 12 months)
Date
Customer Review
Reply from
www.pet-insurance.co.uk
www.pet-insurance.co.uk
3 hours ago
Excellent cover for my 13yr old pet, explained very well to me.I am very satisfied with thee service.Will definately recomend it to friends and family.
August 12 at 7:27 am
They were extremely sympathetic when I lost my lovely moggie to cancer and did all they could to make the process as easy as possible.
Please accept our sincere condolences on your sad loss, we're glad we could make this difficult time a little easier with our service.
Kind regards
pet-insurance
Kind regards
pet-insurance
August 9 at 1:05 pm
Very easy to insure my pet. Then very helpful when I made some amendments.
Good afternoon, Thank you for your 5 stars! We're pleased to see we delivered an excellent service.
pet-insurance
pet-insurance
August 9 at 1:04 pm
Quick service and excellent representative.
Thank you for your fantastic feedback!
We're glad to see you received a 5 star service!
pet-insurance
We're glad to see you received a 5 star service!
pet-insurance
July 21 at 8:21 am
Having ten pets to register could have been a nightmare, some company’s websites won’t even let you register more than six! Pet-Insurance is different, I registered all my pets in one go and it was quick and easy.
It's fantastic to see that we've been able to welcome you and 10 furry friends!
We thank you for your amazing review.
pet-insurance
We thank you for your amazing review.
pet-insurance
July 16 at 9:58 am
Insuring 2 Tibetan Terriers for less than others do for 1. Spent several months going back and forth to animal hospital with one of them and premium only increased by £1. Only downside is we had to pay local vets and then make a claim but animal hospital deal direct with insurance company
Thank you for the excellent feedback!
We love to work with vet's direct but it is at their discretion, if you'd like to ask you vet to contact us we'd be happy to answer any questions they may have :-)
pet-insurance
We love to work with vet's direct but it is at their discretion, if you'd like to ask you vet to contact us we'd be happy to answer any questions they may have :-)
pet-insurance
July 7 at 7:48 am
Easy to do business with. Clear terms and conditions. Quick to follow up with the policy. High limit per year compared to others.
Thank you for your excellent review!
We're pleased to see you found the product for you :-)
pet-insurance.co.uk
We're pleased to see you found the product for you :-)
pet-insurance.co.uk
June 19 at 6:55 am
Good product, just very expensive. Hugely shocked by the price difference between one off payment and monthly payment, totally unjustifiable!
Thank you for your review and feedback,
We can confirm that the annual policies have a different cover to the monthly covers which is why the total premiums collected differ.
The policy works on a policy period which is determined by payment frequency. An annual policy entitles you to the maximum sum recoverable per year.
The monthly policies offer the maximum sum recoverable per month (every 28 days if lunar monthly).
The price is reflective of the cover on offer.
Hope this clears things up.
pet-insurance
We can confirm that the annual policies have a different cover to the monthly covers which is why the total premiums collected differ.
The policy works on a policy period which is determined by payment frequency. An annual policy entitles you to the maximum sum recoverable per year.
The monthly policies offer the maximum sum recoverable per month (every 28 days if lunar monthly).
The price is reflective of the cover on offer.
Hope this clears things up.
pet-insurance
June 11 at 1:38 pm
Well having been with them for my previous dog I find them helpful and professional. I recommended them to friends who have all had a good experience
Thank you for this excellent review and feedback, it's great to hear that you'd recommend us to family and friends!
pet-insurance
pet-insurance
June 7 at 8:20 am
Good experience with the company no problems, but pet insurance generally expensive nowadays along with vet fee's it's not cheap to keep pet's anymore
Hi,
Thanks for the brilliant 5 stars. We appreciate the general cost of pet ownership is increasing which is why we always try to ensure our premiums remain competitive within the market place. We're pleased to see you found the product for you.
pet-insurance
Thanks for the brilliant 5 stars. We appreciate the general cost of pet ownership is increasing which is why we always try to ensure our premiums remain competitive within the market place. We're pleased to see you found the product for you.
pet-insurance